Wednesday, November 27, 2013

Black Flyday Sale

**Black Flyday Sale**

Flight Attendant Career Connection didn’t want miss out on all the fun.

 We are having a sale, too!

All prices are good through Cyber Monday (December 2, 2013).

 The service doesn't have to take place before Monday, but must be claimed by email before Monday

Email Abbie at to purchase at the sale price.

Resume Re-write:  Abbie will review and update your resume into an airline friendly document.  Regular price $50

 Sale price $25

One on One Coaching: 30 minutes of face to face flight attendant career coaching with Abbie. Includes mock interview and question and answer segment. 

Regular Price $30

Sale Price $25

Looking Skyward: Turn Your Flight Attendant Dreams into Reality

Available on Amazon for Kindle

Regular Price $9.99

Thursday $3.99

Once you get your copy of Looking Skyward, send me an email at so I can add you to the special email list.  This way you won’t miss out on all the exclusive “insider” information.

Sunday, November 24, 2013

Ace the Interview: 3 Characteristics of a Flight Attendant

Customer service, customer service, customer service.

It seems like the only thing airlines are looking for is a customer service specialist. Airlines are looking to staff their aircraft with flight attendants who can make a customer’s experience exceptional. You already know this and you wouldn’t be dreaming of the skies if you didn’t think you were the one to make it happen.

The problem is, you have convince an airline recruiter that you are to one for the job. There are only so many times you can say “I aim to give exceptional customer service” before you begin to sound like a broken record. 

So what are some other characteristics a recruiter is looking for during the interview?

1)      Kindness and Compassion:  As a flight attendant, you will see people at their best and at their worst. They will be having good days and bad days.  You will serve nice people and meany pants. Showing kindness and compassion to everyone you come in contact with will go a long way towards converting your enemies into allies and will make your life a lot easier. *What is an example where you went out of your way to show compassion to another person? (in your personal or professional life.)

2)      Rule Follower: Being a goody-two-shoe, rule follower may not be fun in elementary school, but on board the aircraft, it’s a must.  The airline industry is based on rules and regulations, policies and procedures.  From Federal Airline Regulation (FARs) to company specific guidelines, you will fill your day following rules.  And informing your passengers of the rules. *What would you do if the company asked you to follow a policy you didn’t agree with?

3)      Strong Values: Having a belief system that is strong and established is important.  This usually comes from your religion, but a strong moral foundation counts, too. Knowing who you are and what you stand for will prevent you from being easily manipulated. *What would you do if a friend of yours was stealing from the company?
Check back Thursday for the big Black Friday Sale!

Thursday, November 14, 2013

Living the Dream: 5 Must Haves for Your Suitcase

Packing is an art. It takes a little engineering, a little creativity and a lot of trial and error to discover what the perfect suitcase looks like for you.  As you begin to discover what you want to include in your masterpiece, you will be confused.  Think about it, you are trying to pack your entire life into a 22 inch “mobile home.”

But it can be done.  After a few trips, you’ll discover what you have to have and what you can live without.

Here are my top five, tried and true, must have, can’t live without it, items.

  1)      Bathing suit.  I don’t care where you’re going or what season it is, bring your bathing suit.  It’s small and takes up no room, but unless swimming in your underwear is a real option for you, there is no good substitution for a swim suit. Your 9 hour over night in MSP could quickly become 22 in MIA and you don’t want to be  crying sitting in your room longing for the sunshine.

  2)      Baby Wipes.  These versatile “babies” are more multi functional than a Swiss Army Knife. They can: shine your shoes, get a spot out of your uniform, wipe down your hotel room tv remote, remove your makeup, polish your jewelry, and safely clean your phone or other electronics. You can also “freshen up” with a stack of baby wipes. Yuck, you say?  Just wait until you wake up for a 0530 van to a hotel with NO WATER.  You are going to be overjoyed to take a baby wipe bird bath.

  3)      Sun Screen.  I pack a bottle of inexpensive face moisturizer with at least an SPF of 15.  Face moisturizers are usually smaller than that big bottle of sun bock in your beach bag. You should be applying a moisturizer with sunscreen every morning anyway, so having a bottle of it big enough to protect the rest of your body on a surprise, sunny layover it a good idea. It’s hard enough to smile all day when you feel good.  Try doing it with a lobster sunburn.     

  4)      Gallon Zip-Lock Bags. These are great to pack things in to protect the inside of you bag from explosions.  And not just liquids.  If you’ve ever had an eye shadow crumble and coat everything you own with fairy dust, then you know the true value of a zip lock bag.  Tuck a few empty bags into your suitcase, too.  They are great for stowing your bathing suit if it doesn’t have time to dry completely.  Leftovers from dinner?  Take it out of that silly Styrofoam box and put it in a zip lock to keep it safe and dry inside your lunch box.

  5)      Triple Antibiotic Ointment.   How can you spot a FA at the pool?  She’s the one covered in bruises. No seriously, flight attendants work in a metal tube, push and pull metal carts up and down a hill, and open little metal cans all day.  You are going to get cut and scrapes.  Keep a tube of Neosporin in your suitcase.  I like the cream formula the best. You can also use it on a blemish to help it heal faster or rub it into your cuticles to keep your nails healthy.

            That's my list. So, what is your got to pack it item for your roll aboard?

Tuesday, November 12, 2013

Ace the Interview: Reading Aloud

Flight attendant interviews are unlike another interview you will ever experience. Most “civilian” interview are scheduled and organized so it is just the candidate and the interviewer in a room.  They usually last thirty minutes to an hour and are wrapped up with a hand shake. This is not the case for a flight attendant interview. In these interviews, you will be interviewed with 20-40 other candidates.
You will be asked to stand in front of the group and read an inflight announcement. Even though you probably read every day, if you haven’t read aloud in front of a group since the third grade, nerves can easily get the best of you.  Here a few tips to help you keep your cool and ace the reading part of the interview.
   1)      Lower your voice.  Take a second and drop your voice an octive.  When nervous, we tend to speak higher and higher until all that’s left is a squeaky squeak.
   2)      Project into the room.  Even though you will speak deeper, make sure you don’t speak quieter. Speak toward the back of the room with a full voice.
   3)      Practice, Practice, Practice. Stand up and read out loud to yourself as if you were in the interview.  You can even record yourself reading and make adjustments based on what you hear.
Here is a fake inflight announcement to help you practice:
Ladies and gentlemen, welcome aboard. Please take a moment to stow your carry-on luggage underneath the seat in front of you or in the overhead bin. The Captain has turned on the Fasten Seat Belt sign. Please be seated and fasten your seat belt. Make sure your seat back and tray table is in its full upright position. Thank you for your cooperation.  We will be on our way shortly.
We remind you that this is a non-smoking flight. Smoking is prohibited while onboard this aircraft, this does including the lavatories. Tampering with, disabling or destroying the lavatory smoke detector is prohibited by law.
What tips do you have to prepare for the big interview?